Emerio ("Emerio"),
through its partnership with Elance, Inc., conforms to requirements
of the TRUSTe Privacy Program. This statement discloses the
privacy practices for www.EmerioCanada.com. When you visit a Web site displaying the TRUSTe trustmark,
you can expect to be notified of:
1. What personally identifiable information of yours or third
party personally identification is collected from you.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use
and distribution of the information.
6. The kind of security procedures that are in place to protect
the loss, misuse or alteration of information under Emerio control.
7. How you can correct any inaccuracies in your information.
If you have questions or concerns
regarding this statement, you should first contact customer
service at help@Emerio.ca or the Privacy Officer at the co-ordinates
given in our Privacy Policy below. If you do not receive acknowledgment
of your inquiry or your inquiry has not been satisfactorily
addressed, you should then contact TRUSTe http://www.truste.org/users/users_watchdog.html.
TRUSTe will then serve as a liaison with the Web site to resolve
your concerns.
Emerio Privacy Statement THIS AGREEMENT WAS LAST UPDATED ON SEPTEMBER
1ST 2003. Emerio is firmly committed to privacy. The following
discloses our information gathering and dissemination practices
for this website, including Emerio, our U.S. partner - Elance
Online - and associated communities.
The protection of your privacy being very important, we have
adopted the following practices to safeguard the confidentiality
of your personal information. We will notify all registered
users via email of any change to this Privacy Statement, unless
you have opted-out of receiving email from us. From time to
time, changes to this Privacy Statement will also be communicated
on this site.
What information do you
gather automatically from visitors? We use your IP address (the series of numbers
associated with your individual computer) to help us maintain
our site and identify problems with our server. Your IP address
does not disclose any personally revealing information about
you.
We do use cookies to identify traffic that comes through advertising
and to facilitate a more user friendly experience. Cookies
are small pieces of information that a web site places on
your computer's hard drive so we know it's you when you visit.
This helps us to create a personalized experience for you
when you visit our site. The use of cookies is a very common
practice on the Internet. If you are uncomfortable with this,
you can disable all cookies through your browser settings.
Your enjoyment of our site won't be affected if you have set
your browser to reject cookies. What information will you ask me for? When you register to use any Emerio service
you will be asked for some general identifying information
which will enable us to provide you with this individualized
service. We gather contact information (like your email address),
demographic information (like your city of residence or age).
We may share some of this information for our own research
purposes with our professional advisors or consultants and
third party partners, however the information shared will
be limited to non-personally identifying demographic information
shared under cover of a confidentiality agreement. If you
choose to become a Service Provider, or utilize our Select
Marketplace as a Buyer, we collect financial information (like
your credit card number and expiry date). We will only use
this information in the course of providing our service to
you.
Once you have registered, you will be given the option of
creating a pseudonymous profile (nickname and personal description)
within any of our categories for which you have registered.
Depending on which categories you choose, you will be asked
for some personal but non-identifying information to complete
your profile. This information is not linked in any way to
your personally identifiable information, for other members
to see. Obviously, if you provide us with a photograph some
of your information may become personally identifiable information. How will this information be used and who has access
to it? If you choose to have them sent to you,
we may use your contact information to send you valuable updates
and timely notices of promotions and mailbox status reports.
Our site provides you with the opportunity to opt-in to receiving
different types of communications from us at the point where
we request registration information. You may modify this choice
at any time by selecting "Preferences" from the
member home page.
Your non-personally identifying demographic information is
used to personalize your experience, allow other members to
find you through a search, to compose your personal profile
- which is associated with a pseudonymous identity you have
created - and to deliver targeted advertising and promotional
offers to you from external companies that are of the highest
relevance to your demographic profile. Other than your mail
box, your contact information is never available to other
members or organizations.
In the event that you decide to become a Service Provider
in the Emerio community, or chose to use the Select Marketplace
as a Buyer, you will be asked for your financial information
(like credit card number) which cannot be read by others when
you initiate your order through a secured system. You will
know you are in secure mode when the tiny padlock icon - located
at the bottom of your browser - appears "locked."
As a Buyer, when you give us your financial information, we
will use this information to verify your identity and establish
your credibility as a buyer - this is to protect our Service
Providers.
The personally identifiable information
we collect from you is used for internet review and to improve
the content and functionality of our web server or customize
the layout of our pages for each individual member. The specific
information we collect is not shared with other organizations
and we will never release your personally identifiable information
to an external organization without your prior consent except
for the purposes of validating credit information and collecting
debts, or unless we reasonably believe we are required to
do so by operation of law.
How long do you keep
the information I've given you? We keep the information you have given
us for as long as you are a member on the site.
Can I change the information
I have already given you? You can always verify or request the removal
of the personally identifiable information we have collected
and change your registration information by selecting "My
Account" from the main menu on the site.
Any such request may also be made by contacting the Emerio
Privacy Officer at the co-ordinates listed at the bottom of
this page. Do you monitor online behavior? Our members communicate with each other
through instant messages, message boards and onsite mail.
While we do not, as a rule, moderate or monitor members' private
exchanges, we reserve the right to do so if we suspect users
of being under 18 or of using our service for the purpose
of solicitation or any other violation of our terms of use
or Privacy Statement. Member submissions that appear on the
public area of the site are moderated and, if necessary, we
reserve the right to edit, delete, remove or not use any communication
on a public area of the site.
Members may choose to participate in community polls. The
results of these polls are tracked by Service Provider/Buyer
only and do not reveal any personal identifiable information
linked to the individual voters.
Advertisers When you inquire about advertising opportunities
on our site, you will be asked for contact information and
information related to your advertising objectives. This information
will be used to provide you with the business information
you are seeking. Your information is only shared with internal
staff and the external ad representation agencies that sell
media space on the site, on our behalf. Emerio sites may contain
links to other sites not affiliated with Emerio. Please note
that these other sites may have privacy policies that differ
from those of Emerio. We have no control over any personal
information that you provide to these sites.
Associates When you register to become an Associate
of our site, you will be asked for contact information and
information related to your site. Your information will only
be used by internal staff and will never be shared with anyone
external to the company other than our advisors and representatives
without your consent, unless required to do so by operation
of law. Your information will be used to secure your approval
as an Associate, to facilitate communication between our two
sites and to send you payment, based on your site's performance.
Contacting us for privacy issues ONLY
**Please note that this phone number will NOT connect you
to a customer service representative.**
Attn: Privacy Officer Emerio
1500 Bank St., Ste 501 Ottawa, Ontario K1H 7Z2
Telephone: (902) 221-7656
Email: privacy@emeriocanada.com
ALL OTHER ENQUIRIES SHOULD BE SENT TO help@emeriocanada.com
