When you ("You"
or "User") use this Internet web site (or any co-branded
versions of this web site) ("Site"), You agree to
the following terms and conditions (the "Use Agreement").
Emerio (or "We") may revise these terms from time
to time, at our sole discretion, by updating this posting.
Unless otherwise provided below, the revised terms will take
effect when they are posted. BY CONTINUING TO USE THE
SITE, YOU ARE INDICATING YOUR AGREEMENT TO THE TERMS OF THIS
USE AGREEMENT AND ALL REVISIONS THEREOF.
This Site is for Adults Only Our services are available only to individuals
who can form legally binding contracts under applicable law.
You may use this site and the services available here during
the time You are a registered user.
The Site is Evolving We may modify or discontinue this Site
and the services available at it without notice or liability
to You.
Emerio is a Business Facilitator The Site functions as a venue to connect
buyers and service providers in a virtual marketplace. As
a neutral facilitator, Emerio is not directly involved in
the actual transactions between users of the Site. As a result,
Emerio has no control over the truth, accuracy, quality, legality,
or safety of postings made by users. Because verifying the
identity of a user on the Internet is difficult, Emerio cannot
and does not confirm the identity of users. Emerio also does
not confirm nor verify the qualifications, background, or
abilities of users. Therefore, We recommend that You be careful
and exercise common sense and good judgment when dealing with
any User on the Site. Because Emerio assists service providers
in finding buyers in need of services, Emerio is considered
the official finder for each project accepted through the
site and its associated buyer and charges a transaction fee.
Emerio service providers and buyers are responsible for meeting
payroll, tax and legal requirements for any legal entity.
Emerio does not guarantee leads
or projects.
Your Relationship with Merchants,
Advertisers, and Users Your correspondence with merchants, advertisers,
or users on the Site, including the development and delivery
of related goods or services, and any other terms, conditions,
warranties or representations associated with such dealings,
are solely between You and such merchant, advertiser, or user.
You agree not to hold Emerio liable for any loss or damage
of any sort incurred as the result of any such dealings or
as the result of the presence of such merchants, advertisers,
or users on the Site.
Emerio Select, Emerio Basic, and User Rights
The Site has two components: the Basic Marketplace, "Emerio
Basic," and the Select Marketplace, "Emerio Select."
This Use Agreement applies equally to each component, unless
clearly designated. Emerio Select contains Select projects
and Select service providers, all of which are denoted by
the "Select" icon and other identifying characteristics.
Only Select service providers are allowed to bid on projects
posted in Emerio Select and post comments to the public project
message boards in Emerio Select. (See the section entitled
"Select Service Provider Requirements" for the requirements
to become a Select service provider.) Basic providers and
Select providers may bid on projects in the Basic Marketplace,
post comments to the Basic marketplace project message boards
and post comments in Emerio's Community Boards. (Basic and
Select providers have agreed to this Use Agreement and agree
to pay all relevant fees.) Limited Users (users who register
on the site but do not pay any fees) cannot bid on projects.
Third Party Content, Verification
and Monitoring Emerio may make available to users on the
Site various services provided by third parties ("Verification
Service Providers") which verify a User's identity or
credentials. Use of the services provided by Verification
Service Providers in the Basic Marketplace is voluntary. To
become a Select service provider, users must be authenticated
by the applicable Verification Service Provider. See the section
entitled "Select Service Provider Requirements"
for details.
Emerio is a distributor (and not a publisher) of content supplied
by any third parties (including but not limited to Verification
Service Providers) and users of this Site. Emerio has no editorial
control over such content. Any opinions, advice, statements,
services, offers, or other information or content expressed
or made available by third parties, including information
providers, users and Verification Service Providers, are those
of the respective author(s) or distributor(s) and not of Emerio.
Emerio neither endorses nor is responsible for the accuracy
or reliability of any opinion, advice, information or statement
made on this Site by anyone other than authorized Emerio employees
acting in their official capacities. Emerio does not confirm
or verify if a service provider claiming to be a professional
or claiming to be qualified to provide professional advice
is in fact licensed or otherwise qualified to provide the
services or advice being requested. You understand and acknowledge
that Emerio is not responsible for and does not monitor content
for accuracy or reliability.
Emerio Subscription Fees Emerio charges subscription fees to be
a service provider. Subscription may be paid monthly, quarterly
or annually, with discounts given for quarterly and annual
subscriptions in exchange for up-front payment and commitment
to the full payment plan. Payments may be made via credit
card or the User's Stored Value Account if the user has agreed
to the Payment and Billing Service Terms of Use Agreement,
incorporated below. The billing period begins on the date
that Emerio receives the User's Payment to become a Select
or Basic provider and monthly, quarterly and annual periods
are calculated from the beginning of that billing period.
Automatic Renewal Monthly, quarterly and annual subscription
fees are automatically renewed, unless cancelled by User.
If a User pays by credit card, Emerio will automatically charge
the monthly, quarterly or annual fee to the User's supplied
credit card and You authorize Us to charge such credit card
for the appropriate subscription fees and amounts stated.
If the User pays via the Stored Value Account, Emerio will
deduct the appropriate subscription fee from the User's Stored
Value Account each month, quarter or each year, whichever
is applicable. Emerio reserves the right to increase subscription
fees or to institute new fees at any time, upon reasonable
notice posted in advance on this Site. The renewal charges
will be the same as the regular subscription fees as described
above, unless otherwise notified in advance. Users may upgrade
from Basic provider to Select provider status at any time
and the unused portion of Basic subscription fee will be credited
toward the Select fees. The billing cycle is then based upon
the date Emerio receives payment of the Select fees. Users
changing to quarterly or annual subscriptions will have their
new rates take effect at the beginning of the next billing
date. Adding additional Select bundles or categories will
result in a new billing date effective upon the date of payment
of the additional fees and, if applicable, will result in
a credit of the unused portion of the existing Select bundle
or category.
Downgrades to a shorter payment plan or
cancellation of any subscription will not result in any refund
or credit of fees already paid. Select and Basic subscription
fees, whether paid monthly, quarterly and annually, are charged
up-front and no refunds or credits will be given upon cancellation.
The cancellation of a subscription will go into effect at
the end of your current billing cycle. Additional fees may
apply if you decide to resubscribe at a later date.
Emerio "Bid" Fees
A monthly allotment of free bids is included with each subscription.
This monthly allotment starts on the same day of the subscription
Eastern Standard Time, and renews every 30 days. Unused bids
are forfeited at the end of the 30-day period and will not
be carried over into the next month. Service providers will
be charged a bid fee for bids in excess of this monthly allotment.
Bid fees are based on the category and tier of the project
on which the bid is placed. These bid fees will be due at
the end of each 30 day period or upon a service provider reaching
a maximum credit limit as determined by Emerio and outlined
on the site. The invoice will need to be paid before a service
provider can continue bidding on projects. Payments may be
made via credit card or the User's Stored Value Account if
the user has agreed to the Payment and Billing Service Terms
of Use Agreement, incorporated below. Emerio reserves the
right to change the monthly allotment of free bids, change
the price for bids, or institute new fees at any time, upon
reasonable notice posted in advance on this Site. No refunds
of fees already paid will be given.
Select Service Provider Requirements Select service providers have agreed to
the Select Professional Standards and Select Authentication
Requirements as outlined on the site.
After payment of the Select provider subscription fee and
before and pending approval from the Verification Service
Provider, applicants will be on a grace period as a Select
Provider. If the applicant fails authentication by the Verification
Service Provider required by the program, the applicant will
lose his or her temporary "Select" status and become
a Limited User. If the failure is due to the applicant's errors
or omissions, then Emerio will not refund the Select provider
fees already paid. If the failure is due to an error or issues
on the part of the Verification Service Provider or is otherwise
not the fault of the applicant, then the user must report
this problem to Emerio in a timely manner. Emerio then will
refund the applicant's Select subscription fees on a pro-rata
basis, from the date of removing the Select provider icon.
Refunds resulting from verification failure will be determined
by Emerio, at its sole discretion, on a case-by-case basis.
(These criteria are subject to change. If additional requirements
are added, the provider must meet them in order to retain
Select provider status.)
Feedback System As a User, you will be able to post public
feedback about Users with whom you have transacted. You also
agree to receive public feedback from Users with whom you
have transacted. You acknowledge that your feedback may consist
of comments and ratings left by other users and that Emerio
may calculate a composite feedback number based on these individual
ratings. Service providers agree to be rated by buyers along
several criteria, as determined by Emerio. Emerio provides
its feedback and rating system as a means through which users
can express their opinions publicly, and Emerio does not monitor
or censor these opinions or investigate any remarks posted
by users for accuracy or reliability. Please note that you
may be held legally responsible for damages suffered by other
Emerio users or third parties as a result of these remarks
if a court finds that these remarks are legally actionable
or defamatory. Under federal law, Emerio is not legally responsible
for any feedback or comments posted or made available on its
site by any users or third parties, even if that information
is defamatory or otherwise legally actionable. You agree NOT
to take any actions that undermine the integrity of the feedback
system, including but not limited to those outlined in the
Feedback Policy.
Posting of Information on the Site As a User, You will be allowed to post
information, data and text to publicly accessible and limited-access
areas (including but not limited to the private "Workspace"
areas and Emerio Select) of the Site. You are not allowed
to post logos, seals or slogans from third parties on any
part of the Site unless they are provided by Emerio or an
Emerio partner, such as a Verification Service Provider, or
You have sought and received express permission from Emerio
to display such logo, seal or slogan. (Direct all such inquiries
to Customer Service.)
In order to operate the Site, Emerio must have certain rights.
Consequently, when You post information, text, files, links,
attachments, software or other materials ("Content")
to publicly visible areas of the Site, including Emerio Select,
You are granting, or warranting that the owner of such Content
has expressly granted, a worldwide, royalty-free, perpetual,
irrevocable, fully sub-licensable, non-exclusive right to
use, reproduce, modify, transmit, distribute, perform, display
and delete such Content (in whole or in part) and/or to incorporate
such Content in other works in any form, media or technology
now known or later developed.
You must use good judgment when posting information, remarks
or other Content regarding other users, service providers,
Emerio or any other third party. You may be held legally responsible
for damages suffered by other Users, Emerio or third parties
as a result of legally actionable or defamatory comments,
remarks or other information or Content which You post to
the Emerio Site. Under federal law (specifically, the Communications
Decency Act of 1996), Emerio is not legally responsible for
any remarks, information or other Content posted or made available
on its Site by any User or third party, even if such information
or Content is defamatory or otherwise legally actionable.
Emerio is not responsible for and does not monitor or censor
Content for accuracy or reliability. However, Emerio reserves
the right to remove or restrict access to any information
or Content posted or made available on its Site by its users
or any third party if ordered to do so by a court or if Emerio
considers such information or Content to be in violation of
its Use Agreement or posted rules or policies, including information
or Content We consider to be obscene, lewd, lascivious, filthy,
excessively violent, harassing, illegal, overly disparaging
or deprecating of Emerio or other users or otherwise objectionable.
You also agree to all Emerio policies on the release of contact
information between users, as described herein and elsewhere
on the Site. You are restricted from releasing your telephone
number, email address, URL and other such contact information
to other users of the Emerio Site until such time as You agree
to make a transaction with another user. At that time, You
may release your contact information to that user only.
Provide Accurate Information You agree to provide true, accurate and
complete information as prompted by the registration form,
and maintain and update such information to maintain its truth,
accuracy and completeness. Whenever You post any information
on or to the Site (including but not limited to posting a
request for services, bidding on a posted project, and/or
posting your profile), You agree to provide true, accurate
and complete information. Emerio reserves the right to terminate
Your account upon the discovery that the information You provided
or posted is not complete or accurate.
Further, your Emerio account (including feedback) and User
ID may not be transferred or sold to another party.
Guard Your Password You must safeguard the User ID and password
You use to access this Site. You authorize us to assume that
any person using the Site with Your User ID and password either
is You or is authorized to act for You.
Payment Option Emerio enables buyers to transmit payment
electronically for services to the applicable service providers
to pay their transaction and subscription fees through their
Emerio Account. Please review our Payment and Billing Service
Terms, which are incorporated into this Use Agreement, and
are part of the Use Agreement.
Privacy Please see our Privacy Agreement, which
is incorporated herein by reference. User Obligations
You agree NOT to do any of the following while using the Site:
• Violate any applicable law or regulation;
• Access, tamper with or use non-public or non-authorized
areas of the Site. Unauthorized individuals attempting to
access these areas of the Site may be subject to prosecution;
• Tamper with postings of other users;
• Post logos, seals or slogans from third parties on
any part of the Site unless they are provided by Emerio or
an Emerio partner;
• Solicit or gather any user's information available
from the Site, such as other users' names and email addresses,
for any commercial or business purposes or to transmit any
unsolicited advertising, "junk mail", "spam"
or "chain letters;
• Do anything which would create or impose an unreasonable
or disproportionately large burden or load on the Site;
• Frame or link to the Site except as permitted in writing
by Emerio;
• Impersonate or misrepresent Your affiliation with
any person or entity.
• Post false or misleading information about a product,
service or service request;
• Post or transmit any Content that infringes a third
party's intellectual property rights or rights of publicity
or privacy;
• Post or transmit any Content that is unlawful, untrue,
fraudulent, harassing, libelous, defamatory, abusive, tortious,
threatening, pornographic, harmful (including but not limited
to viruses, corrupted files, or any other similar software
or programs), overly disparaging or deprecating of Emerio
or other users or otherwise objectionable;
• Violate any other policies stated on the site, such
as those outlined in the following Policies
o Feedback Policy
o General Content Policy
o Message Board Policy
o Project Policy
o Bidding Policy
• Repeat any action after you receive warning or request
to desist from Emerio, whether or not that action is explicitly
stated in policies. This includes continuing to use the Emerio
service under the same account, a different account or reregistering
under a new account after your membership has been temporarily
suspended, indefinitely suspended or terminated.
• Fail to respond to an email from Emerio regarding
violation, dispute or complaint.
Buying and Selling Services on Emerio
You agree to:(a) be financially responsible for Your use of
Emerio and purchase of services; (b) abide by Emerio's guidelines
on posting projects and bidding on projects, which may be
updated from time to time; and (c) perform your obligations
and complete the transaction as specified by the terms of
your the posted project and or your bid or Business Terms
agreement, whichever is more recent, once you have selected
a service provider or and the service provider has accepted
a project, respectively, unless such transaction is prohibited
by law or by this Agreement. Specifically, upon acceptance
of a bid, the buyer agrees to purchase the services and the
service provider agrees to provide the services according
to the terms of the final bid or Business Terms agreed to
by the parties, subject to any further increase or decrease
in project scope. If the scope of the project increases beyond
the final bid price after the project begins, the parties
are bound to report that higher amount through the Emerio
invoicing system, as described below, and Emerio's transaction
fee will increase proportionally to the contract value.
Invoicing on Emerio Users are required to send invoices through
the Emerio system for any projects initiated through Emerio.
For each project accepted on Emerio, You agree to invoice
all fees related to services delivered for the project via
the Emerio invoice system. Invoices can be sent individually
and for part amounts. (Services do not include 3rd party software,
hardware, reimbursed expenses such as travel, meals and other
general disbursements and these amounts do not need to be
invoiced through Emerio.) Failure to invoice through Emerio
may result in immediate suspension of User's account.
Buyers are only obligated to pay invoices for services purchased
as a result of posting a project on Emerio which are sent
to them through the Emerio invoice system. Invoices that do
not come through Emerio, for services performed as a result
of a project posted on Emerio, should be considered invalid
by the buyer.
Circumvention of Emerio's Fee Structure
You agree not to engage in any action or activities meant
to circumvent our site or our stated fees. Prohibited systems
or techniques include (but are not limited to) the following:
• Services offered directly to the buyer and not through
Emerio;
• Any agreement between buyer and seller to mislead
or defraud Emerio by conducting a transaction at different
cost than the price agreed upon through Emerio;
• Failing to report changed bid amounts or final project
prices through the Emerio invoice system;
• Placing low value or place-holder bids, with unreasonably
high final project charges;
• Posting contact information - email address, phone
number, ICQ, your URL or a URL that points to your contact
information - in any public areas of the site. Contact information
may only be posted on a private message board shared between
a buyer and seller for a specific project after the buyer
has chosen the seller's bid and the seller has accepted the
project. URLs of previous work are permitted in public areas
of the site
• Advertising, spamming or offering services to buyer
outside of Emerio without receiving request for contact from
buyer.
• Suggesting/soliciting buyer contact you directly to
buy services outside of Emerio
• Any agreement (whether stated or implied) between
buyer and service provider to conduct future transactions
outside of Emerio. Buyers and service providers who make initial
contact through Emerio are required to conduct any resulting,
follow-up or new transactions through Emerio for at least
twelve (12) months from the date that the first project is
awarded by the buyer to the service provider. This includes
posting of the project on Emerio as well as invoicing the
service-related fees through Emerio.
Penalties Without limiting Emerio's other remedies,
We may issue a warning, temporarily suspend, indefinitely
suspend or terminate your membership and refuse to provide
any services to You (a) if You breach any terms and conditions
of this Use Agreement or the agreements incorporated herein
by reference, including our written policies and procedures
posted on the Site; (b) if We are unable to verify or authenticate
any information You provide to Us; or (c) if We believe that
your actions may cause legal liability for You, our users
or for Emerio. Once temporarily suspended, indefinitely suspended
or terminated, you may not continue to use the Emerio service
under the same account, a different account or reregister
under a new account. Violations of this Use Agreement will
be prosecuted to the fullest extent of the law and may result
in additional penalties and sanctions, as defined below.
To the extent any User engages in actions or activities which
circumvent the Emerio Site or otherwise reduces transaction
fees owed Emerio under this Use Agreement, that User shall
be liable to Us for our full fees due for the project and
any follow-up or additional work, as described under "Fees
charged by Emerio," below, and may be subject to additional
sanctions, including immediate suspension or termination of
Emerio membership, and penalties of up to twenty percent (20%)
of the total value of all projects circumvented, at Emerio's
sole discretion. We expressly reserve the right to institute
additional penalties and fees for repeated violations of the
Use Agreement and/or our written policies and procedures posted
on the Site.
Notices Emerio will provide notices by posting
them on the Site and You agree to check the Site for notices.
You also authorize Emerio to send notices to You, at Emerio's
discretion, via electronic mail unless You otherwise indicate
in writing to customer service. Regardless of whether Emerio
sends an email notification, You will be considered to have
received a notice when it is made available to You by posting
on the Site.
Cancellation To cancel your subscription, please contact
customer service, fax (1-408-524-7600) or certified mail at:
Emerio, Inc
1500 Bank St., Suite 501
Ottawa, Ontario
CANADA
Re: Subscription Cancellation Cancellation goes into effect at the end
of your present billing cycle. No refunds can be given.
Please include your full name, your Emerio username, phone
number and address. Please detail the nature of your request:
How many subscriptions you wish to cancel (please specify
Basic or Select). If Select, name which categories. The current
term (Monthly, Quarterly, Yearly) of each subscription you
would like to cancel.
Additionally, for account security purposes, please provide
the following: the LAST FIVE DIGITS OF THE CURRENT PAYMENT
METHOD USED FOR THIS ACCOUNT (For your security, write only
the last five digits. If you are paying by your Emerio Account,
please specify the latest activity to your Emerio Account.)
and A PRINTOUT OF YOUR SUBSCRIPTION DETAILS PAGE (only if
you are cancelling via fax or certified mail) http://secure.Emerio.com/substatus
Your cancellation request will be effective within 3 business
days of receipt. Emerio will send you an email confirmation
once your subscription has been cancelled. You will not be
liable for any additional subscription fees after your cancellation
is effective. Please note that we will not be able to process
cancellation requests unless all of the above information
is provided.
Users should be aware that Emerio is not responsible for refunds
due to lost mail or delays caused by postal mail. You may
also contact Emerio Customer Service from 10am to 7pm EST
at 877-535-2623, or if you are an international user, call
1-408-524-7600.
Select and Basic provider subscription
fees, whether paid monthly, quarterly and annually, are charged
up-front and no refunds will be given upon cancellation. The
cancellation of a subscription will go into effect at the
end of your current billing cycle and no refunds of fees already
paid for that cycle will be given. If Emerio does not receive
a provider subscription payment on the billing cycle due date,
Emerio will automatically cancel the subscription. Additional
fees may apply if you decide to resubscribe at a later date.
We may cancel Your membership if We reasonably believe that
You have violated or acted inconsistently with the letter
or spirit of this Use Agreement, or violated our rights or
those of another party. Emerio reserves the right to terminate
any user for any reason, at its sole discretion. We will notify
You if We cancel your membership, unless in our judgment giving
notice would cause a risk of further violation or damages.
However, We will notify You that Your account will be canceled
if the law requires such notification. When Your membership
is canceled, You may no longer have access to data, messages,
files and other material You keep on the Site. The material
may be deleted along with all Your previous posts and bids.
The provisions entitled "Errors and Disclaimer of Warranties,"
"Indemnity," "Limitation of Liability,"
"Audit Provisions and Maintaining Records," "Reservation
of Rights," and "General Provisions" will survive
cancellation of Your registration. If Emerio terminates this
Use Agreement based upon Your breach of any portion of the
Use Agreement, Emerio reserves the right to refuse to provide
registration and/or membership to You in the future.
Audit Provisions and Maintaining
Records For a period of two (2) years after accepting
each project, You will keep and maintain complete and accurate
information and records related to each project and all new
or follow-up projects started for that project's buyer, including
the project description, the bid and payment terms, and information
on all new or follow-up projects performed for that buyer,
necessary and sufficient to calculate the applicable transaction
fees due to Emerio. In the event of a dispute regarding the
amount of transaction fees due to Emerio, including a good-faith
belief by Emerio that the transaction fees paid have been
underreported or are inaccurate, upon 30 days written notice
and request, Emerio shall have the right to audit your records
to determine whether the full transaction fees due Emerio
have been paid by You. You will provide copies of all records
or other documentation relevant to the calculation of such
amounts. You will promptly pay to Emerio the amount of underpayment,
if any, disclosed by the audit or otherwise, along with any
monthly finance charges applicable to the amount of the underpayment,
calculated at the rate of one and one-half percent (1.5%)
per month (or the highest rate permitted by law, if less).
Emerio will pay all costs of such examination and audit unless
such audit discovers a discrepancy of five percent (5%) or
more between the amount of transaction fees paid to Emerio
for the time period in question and the amount of transaction
fees due to Emerio by You hereunder during such time period,
in which case You are responsible for paying the reasonable
costs of the audit.
Protection of Copyrights and
Trademarks The Site contains trademarks and other
material furnished by Emerio, its licensors, and other users.
You should assume that everything You see or read in publicly
viewable areas of the Site that was not furnished or received
by You (such as images, photographs, illustrations, text and
other materials) ("Site Content") is copyrighted
unless otherwise noted. You may not sell, reproduce, distribute,
modify, display, publicly perform, prepare derivative works
based on, repost or otherwise use any of the Site Content
in any way for any public or commercial purpose without prior
written consent of Emerio or the rights holder. You may not
use the Site Content on any other web site or in a networked
computer environment for any purpose except your own personal
viewing. In order to protect Emerio's and its Licensor's trade
secrets, You agree that You will not 'reverse engineer' any
Site Content consisting of downloadable software, unless specifically
authorized by the trade secret owner or otherwise permitted
by law. If You violate any of these terms, Your permission
to use the Site Content will automatically terminate; You
must immediately destroy any copies You have made of the Site
Content; and We may revoke Your authorization to use the Site.
Reproduction This Site or any portion of this Site may
not be reproduced, duplicated, copied, sold, resold, or otherwise
exploited for any commercial purpose that is not expressly
permitted by Emerio. Emerio and its affiliates reserve the
right to refuse service, terminate accounts, and/or cancel
service requests or memberships in its discretion, including,
without limitation, if Emerio believes that a User's conduct
violates applicable law or is harmful to the interests of
Emerio and its affiliates.
Intellectual Property Policy
Emerio respects the intellectual property of others and expects
our account holders to do the same. At our discretion and
in appropriate circumstances, Emerio may terminate the accounts
of users who infringe upon the intellectual property rights
of others.
Pursuant to 17 United States Code 512(c)(2) (Digital Millennium
Copyright Act of 1998), Emerio's designated agent for notice
of alleged copyright infringement appearing on our Site is:
Elance, Inc.
820 A Kifer Road
Sunnyvale, CA 94086
Phone: 408.524.8600
Fax: 408.524.4814
Email address: info@Elance.com
To file a notice of infringement with us, one needs to fulfill
the requirements specified in Title II of the Digital Millennium
Copyright Act of 1998. The text of this statute can be found
at the U.S. Copyright Office web site, http://lcweb.loc.gov/copyright/
(visited February 23, 1999).
Links The Site may contain links to other web
sites or resources. You acknowledge and agree that Emerio
is not responsible or liable for (i) the availability or accuracy
of such sites or resources, or (ii) the content, advertising,
or products on or available from such sites or resources.
The inclusion of any link on the Site does not imply that
We endorse the linked site. You use the links at Your own
risk.
Limitation of Liability NEITHER EMERIO NOR
ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING
THE SITE (INCLUDING, BUT NOT LIMITED TO, THIRD PARTY APPLICATIONS
AND SITE CONTENT) SHALL BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR INDIRECT DAMAGES RESULTING FROM YOUR ACCESS
TO, OR USE OF, OR INABILITY TO USE THE SITE AND THE SITE CONTENT,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE)
OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE KNOW OF THE
POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL EMERIO'S LIABILITY
TO YOU OR ANY THIRD PARTY ARISING OUT OF ANY USE OF THIS SITE
EXCEED $10,000.00.
Because some jurisdictions do not allow the exclusion or limitation
of liability for consequential or incidental damages, the
above limitation or exclusion may not apply to You.
Emerio is not responsible for any liability related to the
completion, timeliness, adequacy, and/or payment for services
listed on our Site. Any questions, complaints or claims related
to the completion, timeliness, adequacy, and/or payment for
services should be directed to the appropriate service provider.
If Your use of the Site results in the need for servicing
or replacing property, material, equipment or data, We are
not responsible for those costs.
Reservation of Rights; Limited Licenses Emerio and its licensors shall retain all
of its right, title and interest in and to all patent rights,
inventions, copyrights, know-how and trade secrets relating
to the Site. User acknowledges that the Emerio logo and name
are trademarks of Emerio, and may be registered in certain
jurisdictions. All other product names, company names, marks,
logos, and symbols on the Site may be the trademarks of their
respective owners.
Except where expressly provided by Emerio, nothing in this
Use Agreement shall be construed to confer any license under
any of Emerio's or any third party's intellectual property
rights, whether by estoppel, implication, or otherwise.
Errors and Disclaimer of Warranties
YOU USE THE SITE AT YOUR RISK.
We endeavor to provide a convenient and functional Site, but
We do not guarantee that it will be error free or that the
Site or the server that operates it are free of viruses or
other harmful components. We urge You to keep backup copies
of material You maintain on or use with the Site.
As mentioned above, We remind You to be careful in Your dealings
with other users. Without limiting the foregoing, EVERYTHING
ON THE SITE (INCLUDING, BUT NOT LIMITED TO, THIRD PARTY APPLICATIONS
AND SITE CONTENT) IS PROVIDED TO YOU "AS IS" AND
"AS AVAILABLE" WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF TITLE, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please
note that some jurisdictions may not allow the exclusion of
implied warranties, so some of the above exclusions may not
apply to You.
EMERIO MAKES NO WARRANTY THAT THE SITE (INCLUDING, BUT NOT
LIMITED TO, THIRD PARTY APPLICATIONS AND SITE CONTENT) WILL
MEET USER'S REQUIREMENTS, OR THAT THE SITE WILL BE UNINTERRUPTED,
TIMELY, SECURE, OR ERROR FREE; NOR DOES EMERIO MAKE ANY WARRANTY
AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE SITE OR AS
TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED
THROUGH THE SITE. EMERIO MAKES NO WARRANTY REGARDING ANY GOODS
OR SERVICES PURCHASED OR OBTAINED THROUGH THE SITE OR ANY
TRANSACTIONS ENTERED INTO THROUGH THE SITE. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM EMERIO OR THROUGH
THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Indemnity You agree to defend, indemnify, and hold
harmless Emerio, its officers, directors, employees, agents
and partners, from and against any claims, actions or demands,
including without limitation reasonable legal and accounting
fees, made by any third party due to or resulting from Your
use of the Site or the Site Content, including without limitation
claims against Emerio for unsatisfactory performance of services
listed on the Site, or Your violation of this Use Agreement.
General Provisions You are responsible for compliance with
applicable local laws, keeping in mind that access to the
Site Content may not be legal by certain persons or in certain
countries. If any part of this Use Agreement is held to be
unenforceable, the unenforceable part shall be given effect
to the greatest extent possible and the remainder will remain
in full force and effect. This Use Agreement is personal to
You and You may not transfer, assign or delegate this Use
Agreement to anyone without the express written permission
of Emerio. Any attempt by You to assign, transfer or delegate
this Use Agreement without the express written permission
of Emerio shall be null and void. This Use Agreement and any
registration for or subsequent use of the Site will not be
construed as creating or implying any relationship of agency,
independent contractor, franchise, partnership, or joint venture
between any User and Emerio.
This Use Agreement will be governed by the law of California,
U.S.A., without regard to its conflicts of law provisions.
Any dispute related to this Use Agreement will be settled
in a binding arbitration under the arbitration rules of the
American Arbitration Association. Any dispute You may have
with respect to this Site must be commenced within one year
after it arises, or the cause of action is barred
The paragraph headings in this Use Agreement, shown in boldface
type, are included to help make the agreement easier to read
and have no binding effect.
The Use Agreement and the agreements referenced in this Use
Agreement comprises the entire agreement between You and Emerio
with respect to the use of the Site and supersedes all prior
agreements between the parties regarding the subject matter
contained herein as well as any conflicting or inconsistent
terms in any web site that links-to or is linked-from the
Site.
We suggest that You print out a copy of this Use Agreement
for Your records.
Payment and Billing Service Terms Back to Index
This Payment and Billing Service Terms of Use Agreement (this
"Payment Service Agreement") may affect your rights
regarding your purchase or sale of services through the Emerio
Web site ("the Site"). Please read it carefully.
By clicking "I agree", You accept the terms and
conditions set forth below and assert that the information
that You provide is truthful and correct.
Capitalized terms not otherwise defined in this Payment Service
Agreement shall have the meanings given such terms in our
Terms and Conditions of Use, which is incorporated into this
Payment Service Agreement by this reference. By agreeing to
the terms of this Payment Service Agreement, You agree to
accept all disclosures and all other communications between
us electronically at the email address You provide. (This
does not supersede other notification terms of The Terms and
Conditions of Use.) If You have any questions or comments
about the information contained here, please contact customer
service.
Payment Service Our Payment and Billing Service (the "Payment
Service") allows service providers on the Site ("Service
Providers") to collect payment for such services from
buyers ("Buyers") through electronic transmission.
Buyers and Service Providers using the Payment Service are
assigned "Stored Value Accounts". Service Providers
may add to their respective Stored Value Accounts by directing
that payments for their services received through the Payment
Service from Buyers be added to the respective Service Providers'
Stored Value Accounts or by using any of the methods available
on the Payment Service web page. Buyers may add funds to their
respective Stored Value Accounts by using any of the methods
available on the Payment Service web pages. Funds in a Buyer's
or Service Provider's Stored Value Account may be used to
pay Service Providers, to pay transaction fees due Emerio
or to pay Select or Basic Provider membership fees. Upon request
by the applicable User, funds in the Stored Value Account
can be returned to such User, subject to the following conditions
and restrictions:
(a) Emerio shall not return any funds to any Users of the
Emerio Site or Payment Service if directed not to return such
funds by any competent international, federal, state or local
authorities or if doing so would violate or, in Emerio's reasonable
discretion, would reasonably likely violate, any international,
federal, state or local laws, regulations or other legal restrictions.
(b) Emerio shall withhold from any funds requested to be returned
by a User of the Payment Service any amounts then owed or
owing to Emerio by such User. As stated below, Emerio does
not give partial refunds for membership fees, except as a
result of the User's failure to be verified by a Verification
Service Provider due to error or issues on the part of the
Verification Service Provider.
(c) By using the Payment Service, users agree not to make
"excessive requests" that funds in such User's respective
Stored Value Accounts be returned to such users. Users acknowledge
that Emerio shall be entitled, in Emerio's sole discretion,
to determine what constitutes "excessive requests."
(d) Emerio acts solely as the Service Provider's agent for
purposes of facilitating all payment transactions through
the Payment Service. Service Providers agree to properly discharge
and credit Buyers for all payments Emerio receives through
the Payment Service regardless of when and whether Emerio
credits the Service Provider for such payments.
(e) EMERIO IS NOT A BANK, AND AMOUNTS TRANSFERRED THROUGH
THE PAYMENT SERVICE ARE NOT INSURED DEPOSITS.
Posting Deposit. Buyers posting a project in the Select category
will be required to provide a credit card for authentication.
In addition, Buyers who do not award the project after 30
days from the time of posting will be charged a $25 posting
fee. No such posting fee will be charged to Buyers who (a)
award a posted project within 30 days from the time of posting;
(b) receive less than 5 bids for such project; or (c) for
repeat projects initiated by sellers. Any request for refunds
must be submitted in writing within 90 days of posting the
project in question to Customer Service.
Service Provider Accounts. Emerio will assign Accounts to
Service Providers. Service Providers may direct payments to
their Accounts for services provided to Buyers. Funds in an
Account may be used to pay Transaction Fees (defined in Section
below) and membership fees due to Emerio. In the event of
a dispute between a Buyer and a Service Provider, funds in
an Account may be frozen and refunded to a Buyer upon the
resolution of such dispute. If Emerio determines, in our sole
discretion, that a Service Provider has violated this Payment
Service Agreement, Emerio may refuse to credit such Service
Provider's Account.
(a) Interest. Emerio may earn and retain interest or other
compensation from the balances in its Accounts that result
from the timing difference between the receipt of funds from
any Buyer and any debit of the Account to pay the Service
Provider.
(b) Charge-backs. Emerio reserves the right to seek reimbursement
from any Service Provider and the Service Provider will reimburse
Emerio if Emerio discovers erroneous or duplicate transactions,
or Emerio receives a charge-back from any Buyer's credit card
issuer. Emerio may obtain such reimbursement by debiting the
applicable Service Provider's Account, deducting amounts from
future payments owed to the Service Provider, charging such
Service Provider's credit card, or obtaining reimbursement
from such Service Provider by any other lawful means.
Fees Charged by Emerio: Transaction
Fee In Emerio Basic and Emerio Select, Emerio
charges a per project transaction fee ("Transaction Fee").
For Basic providers, the Transaction Fee is equal to eight
point seven five percent (8.75%) and for Select providers,
the Transaction Fee is eight point seven five percent (8.75%)
of the greater of: (a) the total amounts actually paid for
services, as defined in the Invoicing on Emerio section, by
the Buyer to the Service Provider for such project, (b) the
total amounts invoiced through Emerio for services, as defined
in the Invoicing on Emerio section, regardless of whether
Buyer uses the Payment Service to transmit payment to the
Service Provider, or (c) the amount of the bid for a project
placed by the Service Provider and accepted by the Buyer if
invoices for the full bid amount are not sent through Emerio
within 30 days of project acceptance. (Please note the section
on Circumvention of Emerio's Fee Structure for more information).
Such Transaction Fee will be charged to the Service Provider
in the Service Provider's Stored Value Account each time a
new invoice is sent through the Emerio system, whether for
a new project or continuing work on a project. In the event
that the total amount actually paid by the Buyer to the Service
Provider for such project is greater than the amount invoiced
by the Service Provider, Emerio will adjust the amount charged
to the Service Provider. The Transaction Fee is due and payable
thirty (30) days from the date each invoice is submitted for
payment. If invoices for the full bid amount are not sent,
the transaction fee for the difference between the bid amount
and the invoiced amount is due 30 days from project acceptance.
All invoices and associated transaction fees are treated separately,
even if they are part of the same project. In addition, certain
minimum transaction fees apply for each category.
For repeat projects posted by Service Providers on behalf
of buyers through the Submit Repeat Project link in Selling
Activity providers will be charged a four point seven five
percent (4.75%) Transaction Fee. Buy Now service offers are
subject to an eight point seven five percent (8.75%) Transaction
Fee. For any individual project, a Service Provider will not
be charged more than five thousand dollars ($5,000) in Transaction
Fees. In the event of any Transaction Fee due and payable
has not been paid to Emerio within forty-five (45) days from
the date of invoicing (or, if invoices for the full bid amount
have not been sent, from the date of the project acceptance)
Emerio may, at its sole discretion, prohibit any or all further
activities by the Service Provider until such Transaction
Fee is paid in full, including but not limited to the placement
of any bid on a project and the listing of the service profile.
In the event that You are a Service Provider, You agree that
You shall not be entitled to exercise any of Your rights or
benefits that You may have with respect to any activities
prohibited by Emerio. Notwithstanding the foregoing, Service
Providers will be able to make payment to Emerio through their
Stored Value Accounts even if they are prohibited from engaging
in other activities on the Site.
In the event that User owes both transaction fees and membership
fees to Emerio, Emerio will apply any payments first to the
membership fee and then to the outstanding transaction fees
owed.
The Transaction Fee is charged in U.S. dollars, but may be
paid in any currency. Please note, however, that payments
made in any non-U.S. currency may take up to eight weeks to
process, and balance adjustments may be delayed.
Emerio service providers and buyers are responsible for meeting
payroll, tax and legal requirements for any legal entity.
It is the Service Provider's and the Buyer's responsibility
to determine whether sales or use taxes apply to the transactions
and to collect, report and remit the correct tax to the appropriate
tax authority. Emerio is not obligated to determine whether
sales or use taxes apply and is not responsible to collect,
remit or report any sales or use taxes arising from any transaction.
We reserve the right to change the method of calculating the
transaction fee at any time. However, the new transaction
fee will apply only to projects accepted after notification
of the changed fee.
How to Pay for a Service You must register online to use the Payment
Service. You will provide us true and accurate information
when registering and will maintain and update that information
as applicable. You will not impersonate any person or use
a name You are not legally authorized to use. You authorize
us to verify Your information (including any updated information),
to obtain credit reports about You from time to time while
You are registered with the Payment Service (including credit
reports about Your spouse if you live in a community property
state), and to obtain an initial credit authorization from
Your credit card issuer at time of registration. The Payment
Service is available only to individuals and others who are
in compliance with the terms and conditions of this Payment
Service Agreement and the Terms and Conditions of Use, who
are not overdue in any payments owed to Emerio, and whose
applications are acceptable to Emerio in its discretion. Further,
the use of the Payment Service for the making of payments
is available only to individuals and others who have been
issued a credit card by a U.S. bank acceptable to Emerio.
Any registered User of Emerio is eligible to use the Payment
Service to receive payments.
Paying a Service Provider with the Payment Service is accomplished
by following the instructions and Payment Service links on
the Site and providing the information requested. Unless You
have a balance in Your Stored Value Account (such as from
Your own sale of a service or through deposits via credit
card, debit card, check or wire transfer), We will charge
your credit card for the necessary amount. Currently, the
Payment Service will only accept VISA, MasterCard and American
Express credit cards. By providing Us with Your Visa, MasterCard
or American Express credit card information, You authorize
Us to charge such credit card for the amounts stated on the
applicable Payment Service page. Providing inaccurate information
is grounds for immediate termination of Your use of the Payment
Service. We are not responsible for the consequences that
might result from Your providing inaccurate information to
Us.
Getting Paid as a Service Provider Once funds have been directed to a Service
Provider's Stored Value Account, such Service Provider may,
using the Payment Service, request that any such funds be
paid to such Service Provider using any of the methods available
to such Service Provider on the Payment Service web pages;
provided that any such requests shall be subject to the conditions
and restrictions listed above under "Payment Service."
Notwithstanding any other provision of this Payment Service
Agreement, if We determine, in our sole discretion, that a
Service Provider has violated this Payment Service Agreement,
We may refuse to credit such Service Provider's Stored Value
Account and may instead maintain the amount of such credit
in a trust account or may return the amount of the credit
to the appropriate Buyer. We will not be liable to any Service
Provider if We act in accordance with the provisions of this
Section.
Authorized Payments Are Final Your use of the Payment Service constitutes
Your agreement to pay for any amounts which You authorize
Us to charge against Your Stored Value Account and, as appropriate,
Your credit card. Such payments, once authorized, ARE FINAL.
Payments made by Buyers through the Payment Service are NOT
held in escrow and will be released to the specified Service
Provider without confirming that the service transaction was
satisfactory.
Agreement to Pay If, for any reason, Emerio does not receive
payment for any amounts that You have authorized to be paid
through Your use of the Payment Service, You agree to pay
such amount immediately upon demand by Emerio. You also agree
to pay any interest charges, attorney's fees, and other costs
of collection incurred by Emerio in collecting from You the
authorized but unpaid amount. In such case, Emerio may, at
its option, stop processing any further payments made by You
and apply any amounts then held by Emerio on Your behalf toward
any deficiencies, losses, or costs that We have incurred as
a result of Your use of the Payment Service. We may also make
appropriate reports to credit reporting agencies, financial
institutions, tax agencies and law enforcement authorities,
and cooperate with them in any resulting investigation or
prosecution.
Indemnification You agree to defend, indemnify and hold
harmless Emerio, its officers, directors, employees and agents
(each an "Indemnified Party") from and against any
and all losses, damages, and costs incurred by an Indemnified
Party as a result of any action, claim, suit or other proceeding
brought by a third party against such Indemnified Party in
connection with Your use of the Payment Service or any payment
obligations incurred through use of the Site.
Security Emerio is committed to providing You with
a safe and secure e-commerce environment. If You wish, You
may enter Your credit card number or other sensitive information
using an encrypted server connection that employs SSL technology
as provided on the Payment Service pages.
Disputes Between Buyers and Service Providers
Any disputes in connection with services provided by Service
Providers or payments made by Buyers remain between such Buyers
and Service Providers. By using the Payment Service, You acknowledge
that Emerio will not be a party to any such dispute or be
obligated to take any action or refrain from taking any action
toward resolving any such dispute. Emerio may, at its sole
discretion, but shall not be required to, withhold or delay
payment in the event of dispute between a Buyer and a Service
Provider.
Reservation of Rights Emerio may refuse service to anyone for
any reason. Emerio may earn and retain interest or other compensation
from the balances in its bank accounts that result from the
timing difference between the receipt of funds from any Buyer
and any debit of its bank account to pay any Service Provider
after such Service Provider has requested disbursement from
its Stored Value Account.
Emerio may amend this Payment Service Agreement at any time
in its sole discretion by notifying affected users. If a User
does not terminate use of the Payment Service as described
below, User will be deemed to have accepted such amendment.
ser does not terminate use of the Payment Service as described
below, User will be deemed to have accepted such amendment.
Emerio will not be considered to have waived any of our rights
or remedies described in this Payment Service Agreement unless
the waiver is in writing and signed by an authorized representative
of Emerio. No delay or omission by Emerio in exercising its
rights or remedies will impair its rights or be construed
as a waiver. Any single or partial exercise of a right or
remedy will not preclude further exercise of any other right
or remedy.
Emerio reserves the right to seek reimbursement from any Service
Provider and Service Provider will reimburse Emerio if Emerio
discovers erroneous or duplicate transactions or We receive
a chargeback from any Buyer's credit card issuer for the amount
of such Buyer's purchase from such Service Provider. Emerio
may obtain such reimbursement by deducting from future payments
owed to such Service Provider, by reversing any credits to
such Service Provider's bank account, by charging such Service
Provider's credit card or by seeking reimbursement from such
Service Provider by any other lawful means.
This Payment Service Agreement and any User's registration
for and use of the Payment Service will not be construed as
creating or implying any relationship of agency, franchise,
partnership, or joint venture between any User and Emerio.
Termination of Use of Payment
Service Emerio may, at any time and within its
sole discretion, terminate Your access to and use of the Payment
Service for any reason, including without limitation, violations
of this Payment Service Agreement or the Site Terms and Conditions
of Use. In addition, Emerio may modify the terms of this Payment
Service Agreement or discontinue the Payment Service at any
time and without prior notice; provided that, if Emerio elects
to modify or discontinue the Payment Service or this Payment
Service Agreement, Emerio will post the new terms or a notice
of such changes within a reasonable time on an appropriate
area of the Site.
DISCLAIMER OF WARRANTY
USE OF THE SITE AND
OF THE PAYMENT SERVICE IS ENTIRELY AT YOUR OWN RISK AND THE
SITE, THE PAYMENT SERVICE AND ALL PRODUCTS OR SERVICES OFFERED
ON OR THROUGH THE SITE ARE OFFERED "AS IS" WITHOUT
WARRANTY OR GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION: (A) ANY WARRANTIES CONCERNING
THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS,
SERVICES OR RESULTS; AND (B) ANY WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH WARRANTIES
ARE LEGALLY INCAPABLE OF EXCLUSION, IN WHICH CASE, THEY ARE
EXCLUDED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
LIMITATION OF LIABILITY
IN NO EVENT WILL EMERIO'S LIABILITY IN ANY ACTION RELATING
TO OR ARISING FROM THE USE OF PAYMENT SERVICES EXCEED $25,000
U.S. THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT ENLARGE THIS
LIMIT. IN NO EVENT WILL EMERIO BE LIABLE FOR ANY INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST SALES, GOODWILL
OR PROFITS, ARISING FROM SERVICE PROVIDERS' USE OF THE PAYMENT
SERVICES, WHETHER BASED UPON A BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHER THEORY OF LIABILITY, EVEN IF EMERIO HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EMERIO WILL
NOT BE LIABLE FOR THE COSTS OF PROCURING SUBSTITUTE GOODS
OR SERVICES. SERVICE PROVIDERS AGREE TO MAKE ALL CLAIMS ARISING
OUT OF OR RELATING TO THIS PAYMENT SERVICES AGREEMENT WITHIN
ONE-YEAR OF THE EVENT LEADING TO LIABILITY AND HEREBY WAIVE
ANY AND ALL CLAIMS NOT MADE WITHIN SUCH ONE-YEAR PERIOD.
Questions If You have any questions, suggestions,
or reports of problems regarding the Payment Service, please
contact customer service or write to Us at:
Emerio Inc.
1500 Bank St., Ottawa, Ontario K1H 7P2
Attn: Billing and Payment Customer Service