Bids should be focused,
detailed and professional, and should include:
>
Your fee for the project.
>
Your general approach
to the project.
>
Your relevant experience and skills.
>
When you can deliver the final
work
>
Samples of relevant work (these
can be uploaded directly to your bid)
1.
Create a Profile
2. Post a Project
3. Allow for bidding to take place
4. Choose a Service Provider
5. Allow for the project to be completed
6. Payment and Feedback for your Service Provider
>
What is the difference between Select and Basic?
‘Basic’ is the entry-level membership into Emerio.
Basic subscribers gain partial access to listed projects and
service engagement tools such as Emerio’s global billing
and payment system.
’Select’ is for established businesses and professionals
and is subject to stricter qualification standards. In return,
Select subscribers have access to the ‘Select’
set of projects and higher marketing visibility on directories
and searches. They also gain access to advanced functionality
such as confidential proposals designed to differentiate their
offerings and protect their intellectual property.
In general, the advanced functionality and stricter qualification
for buyers and service providers in Select results in larger
and more qualified projects being transacted. Select service
providers on average win more projects and earn more per project
than the average Basic service provider.
You can choose the Select service provider option during registration.
If you are already registered, you can upgrade to Select in
‘My Emerio’.
For Either Select or Basic, always attach your contract terms
and conditions to your private message board when awarded
a project to negotiate. For sample contracts, click
on the “Resources” tab at the top of your “My
Emerio” pages.Comparisons between
>
Select Standards for Service Providers
Emerio Select service providers are committed to upholding
high professional standards, providing exceptional customer
satisfaction and adhering to fair business practices. The
following standards represent this commitment.
Profiles
Will have a complete profile detailing relevant experience
for that subcategory where profile is listed.
Will meet authentication requirements for Select service providers.
back to top ^ > Select Standards
for Buyers
Buyers posting projects in Emerio Select are committed to
upholding high professional standards and adhering to fair
business practices. The following standards represent this
commitment and will help Emerio Select service providers provide
the highest possible level of client satisfaction.
back to top ^ > Can a Select
service provider bid on all Select projects?
Emerio Select subscription is available in category-based
bundles. You can bid on all Select projects posted within
the categories covered by your subscription. As with Basic,
you must also have an active profile listed in a category
to submit proposals for projects posted there. You may change
your subscription choices at any time.
>
Can I still bid on projects in the Basic Marketplace?
Yes. Select service providers have all the benefits of Basic
service providers and do not any pay any additional fees to
submit proposals for Basic projects. Additionally, when you
bid on Basic projects, your bid will show at the top of the
list and display the Select icon.
Remember that to submit proposals you must have a service
profile in that project’s category.
>
Can Basic service providers bid on Select projects?
No. While all Emerio marketplaces remain open to viewing by
all visitors, regardless of status, only Select service providers
can bid on Select projects.
>
How are service providers authenticated?
Select service providers must be authenticated through one
or both Emerio partners US Search or SquareTrade. When you
register as a Select service provider, you agree to either
get one credential verified by US Search or join the SquareTrade
Seal Program, depending on your geographic location. Credential
verification is only available to users in the United States,
United Kingdom, Ireland, Australia, New Zealand and English-speaking
areas of Canada. Membership in the SquareTrade Seal Program
is available to all users. You can access both partners from
the bottom of your Service Profile menu page in My Emerio.
>
How are buyers in the Select Marketplace verified?
Buyers who post a project in the Elance Marketplace are asked
to provide a valid credit card for identity verification.
For Buyers posting in Select, a $25 refundable deposit is
also required.
How the $25 deposit works:
The buyer’s credit card is authorized for a $25 deposit,
but no charge is actually made. If the buyer does not choose
a winning bid within 30 days after the bidding closes and
the project has received five or more bids, the buyer’s
credit card is then charged the $25.00.
It is highly recommended that you always attach your contract
terms and conditions to your private message board when awarded
a project to negotiate. For sample contracts, click
on the “Resources” tab at the top of your “My
Emerio” pages.
>
What is SquareTrade? What is US Search?
SquareTrade, the leading developer of online trust services,
provides Internet marketplaces and consumers with the tools
and services to promote reliable and safe e-commerce. With
volume of 10,000 disputes per month, SquareTrade has handled
cases in 85 countries, underlying over $20 million in transaction
value. The SquareTrade Seal, viewed by an online user every
second, is an instantly recognized mark of an online seller’s
trust and reliability helping to build consumer trust and
better online purchasing experiences. All Emerio users can
resolve disputes through SquareTrade, even if they do not
have the SquareTrade seal.
US Search, a leading independent verification service, provides
individuals and businesses with the information they need
to make faster, safer, smarter decisions. US Search provides
fast and accurate verification of your records and can verify
most of the credentials you enter in your Service Profile.
> Why do I
need to get authenticated?
Select service providers are authenticated in order to maintain
a level of professionalism and quality in the Select marketplace.
Both US Search and SquareTrade perform basic identity verification.
US Search also verifies that you have the expertise relevant
to the Select categories you choose, while membership in the
SquareTrade Seal Program provides your clients a Guarantee
and signals your commitment to client satisfaction and the
resolution of disputes through their Online Dispute Resolution
service.
The authentication requirement benefits not only Select buyers,
but also Select service providers by raising the level of
professionalism among bidders.
>
How long does it take to get authenticated?
US Search and SquareTrade may take up to a week to process
authentication requests. For your convenience, Emerio allows
a one week grace period to complete these steps. You can bid
on Select projects during this time.
>
How much does it cost to get verified by US Search?
Verification is $15.00 per credential. Additional charges
may apply for verifying certain employment records and certifications.
If you provide false or inaccurate information that leads
to a failed verification, you will still be charged.
>
Do I need a credit card to join SquareTrade?
SquareTrade will waive the credit card requirement for non-U.S.
residents. When applying, if you specify a country of residence
other than the U.S., SquareTrade will allow you to check “I
do not have a credit card” on the Credit Card Information
page. A credit card will still be required for U.S. residents.
>
After I sign up, how soon will I become a Select service provider?
Once you pay the subscription and begin applications for US
Search and/or SquareTrade, you are considered a Select service
provider. While you are waiting for acceptance by US Search
and/or SquareTrade, you will have a temporary Select provider
status. If your application to US Search or SquareTrade is
not accepted, contact Elance Customer Support or you will
lose your temporary Select status and be listed as a provider
in the Basic Marketplace. NOTE: Please allow 5 hours for the
Select seal to appear in your profile once we’ve received
payment.
>
Can a company get verified by US Search?
US Search is currently unable to verify the existence of companies
or company-level credentials. Companies should therefore get
credentials for each employee verified.
>
Is credential verification available to everyone?
No. US Search is able to verify credentials, such as employment
and education, for only the United States, the United Kingdom,
Australia, New Zealand, and English-speaking areas of Canada.
If you live outside these areas, you must join SquareTrade
to meet Select requirements.
>
Do I need a credit card to get US Search credential verification?
No. Credential verifications may be paid through your Elance
Account. Remember, though, that US Search credential verification
is available only to residents of the United States, United
Kingdom, Ireland, Australia, New Zealand, and English-speaking
areas of Canada.
